Yes! When your order is fulfilled and ready to ship, we will email you a tracking number. Please note: your tracking number may not work immediately as it may not be checked into the carrier’s facility yet.

In an effort to maintain the integrity of our inventory and provide our customers with the highest quality products, we are unable to accept returns of Food Items at this time. Visit our shipping and Returns & Exchange page for more information about our return policy or contact us directly to resolve any problems you may be having with your product.

Feel free to email our customer care department anytime at sns@bioformulamilk.ca

A friendly member of our team will reply promptly to your email. We value your questions and try our hardest to reply to all inquiries within one business day.